Return & Refund Policy

Returns are accepted within 14 days of delivery, in accordance with applicable consumer regulations. Returned items must be unused, undamaged, and in their original packaging. Customized or intimate products are not eligible for return. Unless the supplier is responsible, return shipping costs are borne by the customer. Refunds are issued after the supplier confirms receipt and inspection of the returned item, typically within 7–14 business days. Order cancellations are only possible prior to processing by the supplier.